Jonelle Wilkin

With 25+ years’ experience in Operations, Jonelle specialises in turning strategy into scalable, high-performing businesses.

As a Group Head of Operations, she brings together people, process, technology and commercial performance to build the infrastructure that enables businesses to grow. She has led organisations through significant periods of growth, including scaling a start-up through to acquisition, integrating businesses and teams, and delivering new operating models and end-to-end systems that improve efficiency, accountability and client experience.

Jonelle’s experience spans HR, IT, finance, sales, marketing and client delivery, with a strong track record in driving revenue, managing costs, leading transformation and building high-performing teams. She combine strategic thinking with practical delivery, ensuring operational decisions support both immediate performance and long-term growth.

Ultimately, Jonelle’s focus is to build better businesses, create sustainable growth and make operations a genuine competitive advantage.