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Watch On Demand:

Handling Difficult Conversations – Practical Strategies for Managers & Leaders

Every leader faces them — difficult conversations with employees, peers, or stakeholders. Whether it’s addressing performance issues, giving tough feedback, or managing conflict, how you handle these moments can make or break trust and team dynamics.

What we cover:

This session is design to provide you with practical tools to help you handle these moments with clarity, confidence, and care. We walk you through how to prepare, deliver, and follow up on difficult conversations in a way that builds trust and drives accountability. Expect practical tools and techniques you can apply immediately – without needing a full day off the job.

Sharpen your communication skills and lead with confidence – even when the conversation is tough.

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Meet the speakers:

Liz Beck

Executive Coach and Head of Business Development

For the last 20 years, Liz has worked with Senior Leaders and Managers on strategic planning, change and transformation projects, leadership development and behavioural and team development. Liz is a Post Graduate Trained Executive Coach, Coach Supervisor and Master NLP practitioner. Liz is also trained and accredited in MBTI, Belbin, SDI and DISC profiling tools. Recognised for valuable insights and ‘heart of the matter’ approach, Liz’s commercial understanding and pragmatic approach enables simplicity and learning to drive outcomes.

Wendy Read

Director, HR

Wendy is a senior HR and people & culture leader, partnering with founders and leadership teams to build inclusive, thriving workplaces. Combining hands-on HR support with trusted advisory guidance, helping leaders navigate complex people decisions, protect culture, and put people at the heart of sustainable business success as their organisations grow and scale.