Cookie Policy
Welcome to the Omny Group. This Cookie Policy explains how we use cookies and similar tracking technologies on our website www.omnygroup.co.uk.
We use cookies to understand how visitors interact with our website on a non-identifiable basis until they choose to engage with us (e.g., by submitting a web form or becoming a client). Once a visitor provides identifiable information, we may associate their previous browsing data with their identity to create a full picture of their user journey.
For more details on how we handle personal data, please review our Privacy Policy.
Omny Group are committed to protecting your privacy and ensuring compliance with applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications Regulations (PECR). This Cookie Policy explains how we use cookies and similar technologies on our website to enhance your browsing experience, track user activity, and provide tailored services.
As a firm regulated by the Solicitors Regulation Authority (SRA) and the Financial Conduct Authority (FCA), we take data protection and compliance seriously.
Is this GDPR or PECR?
The original EU legislation known as the “E-Privacy Directive” was published in 2002 as Directive 2002/58/EC and later amended by Directive 2009/136/EC, which introduced a requirement to seek consent for cookies and similar technologies. This EU Directive was implemented into UK law on 26th May 2011 as “The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011” (PECR), which remains in force today.
PECR sits alongside the UK GDPR, and both are regulated by the Information Commissioner’s Office (ICO). More information is available at www.ico.org.uk.
More Detailed Information
What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They help us improve your experience by:
- Understanding how our website is used.
- Recognising returning visitors.
- Personalizing content based on user interactions.
Cookies do not identify you directly unless you provide personal information through a contact form or client engagement.
How We Use Cookies
We use cookies and tracking technologies to:
- Analyse website usage: Track visitor behaviour on an anonymous basis.
- Improve website functionality: Remember user preferences and settings.
- Aggregate data when a user identifies themselves: If you fill out a form or become a client, we may link your previous anonymous browsing data to your profile to provide a complete view of your interactions with us.
Types of Cookies We Use
Necessary Cookies
- These cookies are essential for the website to function properly and cannot be turned off. They include cookies that enable access to secure areas, such as our customer portal, and those required to comply with legal obligations.
- Example: Login authentication cookies for secure portal access.
Performance and Analytics Cookies
- These cookies allow us to measure website traffic and user interactions to improve website performance. We use tools like Salesforce Account Engagement to track visitor behaviour, page views, and conversions.
- Example: Tracking how users navigate our website to improve content delivery.
Functional Cookies
These cookies allow us to remember your preferences (e.g., language, region) and provide a more personalised experience.
Marketing Cookies
Marketing cookies are used to deliver tailored advertisements and track the effectiveness of our marketing campaigns. Salesforce Account Engagement may place cookies to identify individual website users and monitor their interactions with our marketing materials.
Cookies are also used to track and analyse identified users’ journeys and engagement behaviour with our digital services for improving performance, tailoring services and supporting future service recommendations.
How We Aggregate Data When You Identify Yourself
Before Identification: We track visitors anonymously. No personally identifiable information is collected or stored.
After Identification: If you fill out a form or become a client, we aggregate your previous anonymous data with your user profile to better understand your journey and interactions.
We do not sell or share this data with third parties for advertising purposes.
Managing Cookies
You can manage your cookie preferences in the following ways:
Through Our Cookie Banner
When you visit our site, you can accept or decline non-essential cookies.
Through Your Browser Settings
Most browsers allow you to block or delete cookies via settings:
Chrome: Manage Cookies
Firefox: Manage Cookies
Safari: Manage Cookies
Edge: Manage Cookies
Opting Out of Tracking Technologies
You can also opt out of specific tracking technologies via:
- Google Analytics: Opt-out
- Salesforce Tracking: Adjust preferences via [Insert Link to Preference Center]
Updates to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have any questions about this Cookie Policy, you can contact us at:
Email: privacy@omnygroup.co.uk
Phone: 01622 759900
Address: Vinters Business Park, New Cut Road, Maidstone, Kent ME14 5NZ